Our focus is very clear: we want to be near our customers - always!
In fact, this is the only way to guarantee prompt before- and after-sales assistance and a complete service suited to the needs of modern industry. This is why we are constantly working to improve the quality of these essential services, reducing waiting times for technical interventions to a minimum and guaranteeing customers exceptionally quick assistance and the prompt delivery of all spare parts.
When a company chooses a supplier, it’s looking for reliability both at the time of purchase and in the long term. This is why at Makro Labelling we have chosen to focus heavily on research & development, to guarantee our customers a lasting relationship. Our machines are highly modular and adaptable to the ever-changing needs of the market and our customers.
Thanks to our decision to have our own in-house R&D department, Makro Labelling can guarantee a complete service, in the before- and, more importantly, the after-sales periods. The in-house development of vision systems for orientation and quality control means we can provide the end customer with a single interlocutor to turn to, thus ensuring all-round assistance covering every aspect of the labeller.